HEYTEA Jumps into Action to Combat COVID-19, Supporting healthcare medics and Frontline Responders

SINGAPORE, May 12, 2020 /PRNewswire/ — Since March 2020, China’s COVID-19 outbreak began to turnaround with business and work gradually resuming. Situations in mainland China are controlled whereas other countries and regions are still struggling against the virus. Amidst the pandemic, HEYTEA’s top priority is maintaining the safety and well-being of every employee and customer, while bringing comfort to healthcare frontliners with Care Packages prepared with love and gratitude.

HEYTEA Supports Community Response Efforts in Singapore

In January, when Wuhan was undergoing the hardest time combating with COVID-19 outbreak, HEYTEA made a donation and provided essential supplies to medical frontliners in Wuhan. In February, HEYTEA offered continued support to the community in Singapore, with 2 rounds of donations and 700 Care Packages in support of local frontline medics.

HEYTEA'ers delivered meal packages to the frontline medics
HEYTEA’ers delivered meal packages to the frontline medics

On February 29, HEYTEA dedicated 200 meal packages to the medical frontliners at the Singapore General Hospital, and provided 500 cups of tea to healthcare workers in the "Ode to Healthcare Front-liners Campaign" initiated by the hospital and Singapore Mediacorp.

Sips of care and warmth. By serving drinks to frontliners who have been working tirelessly, HEYTEA hopes to bring comfort to healthcare professionals, expressing the sincerest gratitude to their efforts and sacrifices while protecting the community.

Medical workers can also enjoy a special treat at HEYTEA stores in Hong Kong SAR — "Buy-1-Get-1-Free" with a HA staff card.

HEYTEA’s Ongoing Relief Efforts

HEYTEA has extended commitment to virus relief efforts, especially in Wuhan, the COVID-19 hotspot, since the outbreak of the pandemic. On January 25, HEYTEA donated 1 million CNY to the Chinese Red Cross for the construction of Leishenshan Hospital while its stores in Wuhan were temporarily closed. On January 28, HEYTEA served 140 sets of drinks and food to the Shanghai Medical Team. On February 8, 300 hot drinks were sent to the main campus of Wuhan Union Hospital.

Strict Sanitation Protocol for the Safety of Employees and Customers

HEYTEA has reinforced prevention measurements since the COVID-19 outbreak, supplying PPE and sanitizers/disinfectants, while strengthening food hygiene and sanitation practices.

Protocols to guarantee the health, protection, and product safety:

  • All employees must wear masks and gloves at all times, and they must be changed regularly.
  • All employees wash hands every hour, and all touched surfaces are sanitized every hour.
  • Hand sanitizer is provided and available in stores.
  • A Delivery Care Card is attached with each delivery order, where the name and body temperature of the Tea Brewer, Drink Server, and Deliverer of the package are recorded and tracked.

These are tough times, but together we shall prevail. We appreciate all your care and will continue our efforts during this time, and we will keep on making and serving delicious and healthy drinks to customers.


HEYTEA, the creator of Cheezo Tea, originated from a lane called Jiangbianli in Jiangmen, Guangdong. As a Chinese Tea Brand of a new style aiming to rejuvenate and internationalize Chinese tea culture, HEYTEA embodies both tradition and inspiration by sourcing the finest tea globally and creating drinks of inspiration with infinite originality. HEYTEA unveiled a brand-new tea drinking experience to China and the world. As of January 2020, there are over 400 stores in 43 cities in China and overseas.

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Written by Markus Castro

A cat person by day and a writer by night. He loves to travel to his favorite destinations in Southeast Asia.

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