UMAI assists restaurants & cafe’s during the COVID-19 pandemic by offering FREE software that enables online purchases with takeaway, delivery and gift card services

As the F&B industry sees declining revenue, and possible closures, UMAI creates software to enable online purchases

SINGAPORE, March 26, 2020 /PRNewswire/ — On 20th March 2020, UMAI now offering their system that helps restaurants manage delivery and take away orders, as well as sell gift cards from their website and social media — all on the same software- for free to cafes and restaurants across the region. As reduced patronage from COVID-19 threatened the livelihoods of many F&B operators, UMAI is offering this service to all F&B providers at zero cost during this unprecedented time as a show of support and solidarity. This software will breathe new life back into F&B operators with the services they are offering, by helping them manage take-away, delivery and gift card services directly from their website and social media accounts. What more, customers will also have more variety of options to choose from in supporting their favorite restaurants.

Umai team takes a break from building software for a group photo
Umai team takes a break from building software for a group photo

"These are tough times for the industry. As fewer customers dine in, restaurants and café’s will have to innovate and sell through different channels. We’re looking to support the operators that currently are unable to accept online orders and payment by expanding their reach through this software," says Alexander Small, co-Founder and Managing Director of UMAI. "Many restaurants are having a hard time surviving this, so we built a system to help them stay afloat and decided to offer it for free during this period– we’re in this with them, and will do everything we can to help support their business during this time." Selling gift cards help restaurants improve their cashflow, while delivery and take away helps bolster online revenue during a period where fewer customers will dine in.

Features and benefits of UMAI’s Takeaway, Delivery and Gift Cards software include:

  • Listing menu offerings on a restaurant’s website and social media accounts.
  • Enabling customers to choose delivery or take-away times.
  • Processing seamless payments online.
  • Selling discounted (or regular priced) gift cards through their website and social media accounts. For more information, visit:

About UMAI: With hundreds of restaurants in Malaysia, Singapore and Vietnam, UMAI offers CRM and marketing software to restaurants, cafes, bars and clubs. Customers include Coffee Bean & Tea Leaf, HardRock Café, Blu Kouzina, to name a few. Reach out, and let’s have a conversation about how we can contribute in helping you improve your business.

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Written by Markus Castro

A cat person by day and a writer by night. He loves to travel to his favorite destinations in Southeast Asia.

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